Gambling involves financial risk and should remain affordable entertainment. Set an amount you can lose without affecting essential spending, and stop when that amount has been reached. Do not treat a promotion or a previous loss as a reason to deposit again.
Financial Limits and Time Away
Our deposit limits help restrict the money entering your account. Session and time controls can also help you recognise how long you have been playing. Use these options through your account or ask support for assistance locating them.
A cooling-off break or time-out creates space away from gambling. If you need to stop more firmly, request self-exclusion through account options or our team. Use the control that fits your need for a break rather than continuing until you feel able to stop by willpower alone.
Changes in Spending and Behaviour
Borrowing to gamble, hiding spending and chasing losses are reasons to seek help. Gambling can affect relationships and everyday responsibilities as well as money. Speak to someone you trust and consider taking a break while you obtain support.
You can ask our team about limits or exclusion without continuing to play. A request for safer gambling assistance should focus on the control you need. Independent help is also available, including when you find it difficult to explain the problem to someone close to you.
Independent Organisations You Can Contact
GamCare provides the independent National Gambling Helpline on 0808 8020 133. GambleAware offers further information about gambling harm and help. These resources are separate from casino enquiries about deposits or login access.
Gamban provides independent blocking software that can help restrict access to gambling. Gordon Moody and Gamblers Anonymous are additional organisations to consider when seeking support. Their assistance is separate from our account tools, and using a gambling control is not a substitute for asking for help when harm is developing.